REQUEST TO TEMPORARILY CURTAIL WATER USE- South Service Area Only

REQUEST TO TEMPORARILY CURTAIL WATER USE

November 14 through November 16, 2018

THIS NOTICE APPLIES TO CUSTOMERS IN CRW’S SOUTH SERVICE AREA ONLY.

DUE TO ACTIVITY THAT WILL TEMPORARILY LIMIT YOUR WATER SERVICE. WE ARE ASKING YOU TO CURTAIL YOUR WATER USE BY AVOIDING ANY NON-ESSENTIAL WATER USE FROM NOON ON NOVEMBER 14 THROUGH NOVEMBER 16, 2018.

BACKGROUND

On July 19, 2018, a low pressure/low volume leak was discovered in the 30-inch waterline owned and maintained by South Fork Water Board. The line located along Hiram Avenue in Oregon City provides water to Clackamas River Water (CRW) customers located in the Clairmont (South) Service Area, the City of West Linn, and Oregon City. The leak in the current waterline has been continuously monitored since discovery.

As part of the repair process, South Fork Water Board is constructing a new 42-inch water line that will allow for the leak to be fixed while maintaining a water supply to customers. To reduce the risk of major service disruptions to customers, the new 42-inch waterline will be installed first and activated. The leak in the existing 30-inch waterline will then be repaired.

HOW DOES THIS IMPACT OUR SOUTH SERVICE AREA CUSTOMERS?

During this time pump stations in CRW’s South Service Area and Oregon City will be temporarily shut down and the water systems will rely on water stored in reservoirs. It will be important to minimize the demand on the water system during this period. CRW and Oregon City do not anticipate any service disruptions or complications during the installation process, however, we are asking you to curtail your water use by avoiding any non-essential water use during the period noted above. To assist us, please refrain from any outdoor watering or other water use that can be postponed.

Emergencies come in different shapes and sizes. As water providers, we are continually encouraging customers to plan for events – small and large – that could impact local water supplies. Your emergency kit starts with water, and now is a great time to get your emergency supply ready in the event a complication is encountered during construction. It is important to have your emergency water supply in place all year round. If you would like informa- tion about steps you can take to create an emergency water supply visit: www.regionalh2o.org/emergency-preparedness

All agencies involved in this project are prepared to activate emergency water operations should any major issues arise with the installation of the new transmission line that may result in extending the curtailment timeline. Additional information regarding water quality and additional actions by customers will be shared on our websites at crwater.com, orcity.org, sfwb.org, Facebook, and Twitter in the event of an emergency. We appreciate your assistance and patience as we work through this issue.